Last updated: [28 June 2025]

Secure Skills Group ("SSG", "we", "our", or "us") is committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

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1. What Personal Information We Collect

We may collect the following types of personal information:

• Full name, address, phone number, email address

• Employment and identification details (e.g., licenses, certifications)

• Payment details and transaction history

• Security footage or photographs (for operational purposes)

• Website usage data through cookies and analytics tools

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2. How We Collect Your Information

We collect information when you:

• Fill out a form on our website

• Contact us via phone, email, or our live chat

• Apply for employment or training

• Use our services or visit a secured site managed by SSG

• Browse our website (via cookies or third-party tools like Google Analytics)

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3. How We Use Your Information

We use your information to:

• Provide you with our security services and training

• Process payments and communicate with you

• Verify your identity and credentials

• Improve our website and services

• Meet legal and regulatory obligations

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4. Disclosure of Your Information

We may disclose your information to:

• Our team members, contractors, or affiliates where necessary

• Law enforcement or regulatory bodies as required by law

• Trusted third-party service providers (e.g., for IT, payments, hosting)

We do not sell or rent your personal information to third parties.

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5. Data Security

We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes physical, electronic, and managerial procedures.

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6. Your Rights

You have the right to:

• Access your personal information

• Correct inaccurate or outdated information

• Withdraw consent (where applicable)

• Lodge a complaint with the OAIC if you believe your rights have been breached

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7. Cookies & Analytics

Our website uses cookies and similar technologies to enhance your experience. You can adjust your browser settings to refuse cookies, but some features of our site may not function properly.

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

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10. Contact Us

If you have any questions or concerns about your privacy or this policy, please contact us:

Secure Skills Group
Email:  secureskillsgroup@gmail.com
Website: https://www.secureskillsgroup.com/